Implementing Policy and Managing Change

Course Description (15h) - $975.00

The value of policy is realized only when it is understood, adopted, and consistently applied. Successful implementation requires more than communication—it requires leadership, stakeholder engagement, change management, performance measurement, and continuous improvement. 

This seminar provides participants with practical tools to implement new or revised policies while supporting individuals and teams through organizational change. Participants will learn how to communicate policy effectively, manage resistance, leverage technology and AI responsibly, build policy cultures, and evaluate implementation success. 

Participants will develop implementation and change-management strategies that increase adoption, compliance, and organizational effectiveness. 

Implementing Policy and Managing the Change is a required seminar for the   Applied Certificate in Policy Development and Implementation.

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Program Content

Learning Outcomes 

By the end of this course, participants will be able to: 

• Develop implementation strategies and action plans 
• Assess organizational readiness for policy change 
• Apply practical change-management principles 
• Create communication and engagement plans 
• Identify implementation risks and mitigation strategies 
• Support adoption through training and leadership practices 
• Use digital tools and AI solutions responsibly to improve implementation 
• Measure policy uptake, compliance, and effectiveness 
• Build accountability structures and governance processes 
• Develop continuous improvement plans for policy management 

 

Who Should Attend?

You will benefit from this course if you: 

• write, update, or review policies and procedures as part of your role 
• are responsible for ensuring organizational documents are clear, accessible, and compliant 
• are leading policy modernization or document review initiatives 
• support governance, compliance, risk management, human resources, operations, or administration functions 
• need to translate complex requirements into practical guidance for employees and stakeholders 
• oversee individuals who write, maintain, or implement policies and procedures 
• want to improve your ability to write concise, user-friendly, and effective policy documents 
• use policies and procedures to support organizational consistency, accountability, and performance